Kobie Marketing

ICYMI 🤩: Are they movie stars, or are they winners of a 2024 Stevie® Award for Best Customer Service Strategy? Eir Welch ★ Cam Kay ✈ Congrats to our Kobie Call Center for this achievement, which recognizes our dedication to growing enterprise value through loyalty for the brands we partner with. Check out the press release here: https://lnkd.in/e-6K52tk

Happy #earthday from team Kobie! 🌎 We are so lucky to be headquartered in beautiful St. Petersburg FL, and are committed to keeping our community safe and clean. Thanks to our team who took to cleaning our streets as part of Kobie's Wellness Committee. 🧡 To learn more about Earth Day and find local clean ups near you, visit https://www.earthday.org/

Our partners at Loyalty360 publish Analyst Briefs on technology and service providers within the customer loyalty market. Their goal? To provide objective insights that empower businesses to make informed decisions about loyalty solutions and partnerships. In Kobie’s dedicated Analyst Brief, you’ll discover a comprehensive overview of: 🔹 Kobie's core technology and services 🔹 Key capabilities and products 🔹 Kobie's differentiators in the market 🔹 Recommended brands and industries Whether your brand is looking for innovative tech or strategic partners, this brief is a must-read! https://lnkd.in/esU3fmkk

Kobie’s taking mainstage at CRMC with Victoria's Secret, and you’re invited! Join us as Sarah Sylvester, EVP, Head of Brand Marketing at Victoria's Secret, and Wendy Culpepper, Chief Customer Officer at Kobie, decode the winning strategy behind the Victoria's Secret & PINK Rewards program's phenomenal success. Here's a sneak peek: 🏆 Exceeding year-1 enrollment goals by 40% through data-driven consumer research. ✨ Building a 360-degree member view using zero-party data capture and technology. 💰 Creating innovative and engaging loyalty experiences that drive sales and retention. A session you won’t want to miss! #CRMC #Loyalty #CustomerEngagement #VictoriasSecret #Kobie

Statista predicts the global loyalty management ecosystem will be worth a whopping $24 billion by 2029, up from $5.6 billion in 2022. That's a lot of people signing up to be repeat customers!   Want to get ahead of the curve? Kobie's clients are ranked among the best loyalty programs. See which programs are winning in 2024 for inspiration. ✍🏼   https://lnkd.in/gEh56Bxi

Cue the credits! 🎬 We're back from AMC Connections and feeling inspired! It was fantastic connecting with the AMC team in Phoenix and we're excited to leverage our insights to help AMC continue their loyalty program's winning streak.   Discover how AMC uses our approach to Triple Play Data strategy to personalize experiences and drive engagement. #AMCConnections #LetsTalkLoyalty Charles Perez, Katie Cassidy, Carrie Mann https://lnkd.in/enjcagWD

At this year's Payments Forum, our FI experts Todd Denton and Elana Grande explored the latest trends in Instant Payments - from innovation, to experiences, to security and more.   If you missed this year's event, don't worry. We've got you covered on all the hot topics, including data & privacy 🔐 which you can catch in our latest series here: https://lnkd.in/e_nkHrJA   To learn more about how Kobie can help your FI brand navigate the changing loyalty landscape, reach out to our experts today!

Are you leveraging customer feedback to fuel your loyalty strategy? 🗣 We recently weighed in with Loyalty360 about leveraging the right tools for gathering customer feedback, integrating it into loyalty programs and the decision-making process, and addressing negative feedback and customer dissatisfaction. Read more from our Director of Customer Success, Eir Welch, to learn about Kobie's strategic approach to leveraging customer feedback via our award-winning Contact Center! https://lnkd.in/gA5Axziz

Another successful Battle of the Minds fundraiser in the books! 🏆🧠 The Kobie team brought their A-game to the trivia rounds at the St. Petersburg Free Clinic's annual fundraiser event. The SPFC was able to raise over one million dollars towards assisting and feeding our local community! We always love showing up to show our support to our neighbors in need.

Hear from Victoria’s Secret’s Director of Loyalty & Credit, Chelsea Martin, and Kobie's Director of Strategic Consulting, Marie DeLeo in our webinar, “Get in on the Secret!” This webinar dives deep into how VS leveraged Kobie's consumer validation research to create a loyalty program that caters to both Victoria's Secret and PINK. Here's a snippet of what you'll learn: 🛍️ How consumer research highlighted the similarities between PINK and VS members 🤞🏼 Why merging PINK & VS rewards created an engaging customer experience 💳 The early results of their strategic loyalty program redesign & launch https://lnkd.in/dM_gjQtA